Can't access configuration oupon code not found. Please try again.

  • Default avatar
     a year ago

    The coupons we are making are not working "Coupon code not found. Please try again."

    In the back end we can't access the configuration section, it just keeps looping back to the licence window (which displays our licence and key)

  • Your avatar
     a year ago


    If you are seeing the license screen after entering your license/local key then the redirect may be cached.  Please clear your browser cache.

    For coupons created in AwoCoupon, you can debug it by going to awocoupon->configuration->error messages, clicking debug and save.  Then try the coupon again in the front end to get a more meaningful reason why it is failing.