Buy X Get Y returns calculation error


  • Default avatar
    proudpixel    
     5 years ago
     0

    Hi,

    My installation: Joomla 3.9.11 / VM 3.4.2 / AwoCoupon 3.5.7.2/ PHP 7.3.3

    Issue: I have followed the tutorials https://awodev.com/blog/buy-x-get-y-joomla-guide to create the scenario "Buy One Get One Free" but during testing all I get at the front end is a message that something went wrong with the calculation.

    Any ideas?

    QlDxVcD.png

  • Your avatar
    seyi    
     5 years ago
     0

    Hello,

    Is that a php error?  If so can you look at the php logs to see what the error is?

    Also, for testing AwoCoupon, you can go to admin > awocoupon > awocoupon > configuration > error messages tab, click debug and save.  And you should be able to see in the front end why a coupon fails when you enter it.
    Regards
  • Default avatar
    proudpixel    
     5 years ago
     0

    Hi, no it’s not a php error, it’s a Joomla message stating that there was a calculation error.
  • Your avatar
    seyi    
     5 years ago
     0

    That message makes no sense to me.  There is no such error message in AwoCoupon, so it is coming from something else, unless you setup one of the custom error messages to say that.
    Regards