Gift Certificates: Coupons are not generated automatically

Hello,

a few days ago, we purchased an "AwoCoupon for PrestaShop" license. We would like to use it for gift certificates. I installed the module and it seems that everything is fine: There is a shop product, a coupon template and a gift certificate product that is linked to the shop product. There are also several Email templates. But when an order (that contains the shop product) is placed and the right order status (set in Configuration > Gift Certificate Products) is active, nothing happens. There is no generated coupon and no Email. I checked everything twice and even followed the tutorial (https://awodev.com/blog/sell-gift-certificates-online-your-virtuemart-store). I can generate a coupon via Tools > Send a voucher. Having done this, I can find a new coupon in the list and there is also an Email (containing text and an image). But, of course, this should work automatically. So where is the problem? Why doesn't AwoCoupon create the coupon? Is there something that I forgot when configuring the module?

Thanks a lot in advance for helping me!

Hello,

thanks for your reply! I tried to do it the way you told me:

1) There is no line 97 with that code. Line 97 belongs to the function init(). I found $installer = $this->helper->new_class( 'AwoCoupon_Helper_Update' ) nearly at the end of the file (line 431, function install()) but there was no $installer->install_hooks(). That’s why I didn’t change anything in that file.

2) I found that function and changed “private” to “public”.

As I wasn’t sure whether this would be enough I uninstalled the module and reinstalled it. Then I opened the hook list to see whether the hooks were registered but there was no hook registered for AwoCoupon. Is that correct? So, I opened the “Add module” page and registered the “actionOrderStatusPostUpdate” hook manually for AwoCoupon:

Was that necessary? I only registered that single hook, not all of them in the list.

Anyway, it works! When I change the order status, a coupon is generated and an email is sent to the purchaser. I can find that order in AwoCoupon’s history of uses as well. That’s great!

Maybe, you could tell me what to do with the other hooks. Do I have to register them manually? Was it necessary to register the “actionOrderStatusPostUpdate” hook manually?

As I said in my last reply, I only changed the function install_hooks() from “private” to “public” because I couldn’t find $installer->install_hooks() in awocoupon.php (I am using the most recent version). Maybe, you could check this when releasing the next update.