[Prestashop] Problem with updating the shopping cart


  • Default avatar
    riga75    
     11 days ago
    0

    Hello, I have noticed a problem with the shopping cart which is not updating.
    Let me explain.
    If on day X I have the promo "a surprise gift" for any order for example I put something in the cart and automatically the surprise gift appears at zero cost (0 €), but then the user does not complete the order.
    If, for example, the next day or a few days later he goes back into the cart, the surprise gift is still there.... even though the promo has expired.
    How do I solve this?

    thanks a lot

    stefano
  • Your avatar
    seyi    
     9 days ago
    0

    Hello,

    Is your automatic discount a buy x get y coupon, set to delete the get y product if coupon is removed?  It product will not be removed if it is 0 value, it has to have a value more than 0 for the coupon to be fully effective.
  • Default avatar
    riga75    
     22 hours ago
    0

    I have tried but the problem remains, see attachments.
    Where do I go wrong?
    BuZKeYy.png

  • Your avatar
    seyi    
     20 hours ago
    0

    So the coupon expired on the 24th but it is still in the cart?  It may be the case now, but by the time it is confirmed, Awocoupon will re-evaluate the coupon code and if it is not valid any more will remove it.  So I would suggest proceeding to checkout to see what happens.