Redeeming Rewards for Coupons


  • Default avatar
    info@web-guru.co.za    
     7 years ago
    0

    Hi

    When clients redeem points for coupons, they are able to use that same coupon multiple times instead of only once. Please let me know where to change this setting.

    Thanks

  • Your avatar
    seyi    
     7 years ago
    0

    Hello,

    It is in the template coupon you set up.  Make sure you set the 'number of uses total' to 1.
  • Default avatar
    info@web-guru.co.za    
     7 years ago
    0

    Hi

    Please could you let me know exactly where this is done, if you could send a screenshot or show under which section?

    Thanks

  • Your avatar
    seyi    
     7 years ago
    0

    Hello,

    Ok, go to admin->aworewards->configuration.  There are these tabs:

    - automatic payout
    - coupon payout (request)

    Not sure what you set up, so look in both.  In there you should see a coupon template that you have set.  Make a note of the value and go to admin->awocoupon->coupons

    Then search for the coupon template value from aworewards configuration, and edit it.  You should then set the number of uses total to 1 and save.