Referrals - is it possible to limit to one reward per email address


  • Default avatar
    bmm01    
     7 months ago
    0

    We are successfully using AwoReferrals to reward customers when one of their friends orders.

    However we have found that two friends keep referring each other and so they each qualify for a reward every week. Our intent was to reward only for new friends.

    I can't see how to limit to new referrals only.

    Any help greatly appreciated.

    Thanks
  • Your avatar
    seyi    
     7 months ago
    0

    Hello,

    You are referring to AwoRewards right? Because AwoReferral is no longer supported.

    Can you give full details of the rule you created?
  • Default avatar
    bmm01    
     7 months ago
    0

    Thanks Seyi

    OK we are using AwoReferral so I will test in AwoRewards. I didn't realise it was no longer supported sorry.

    Are we able to bring the information over from Referral to Rewards or do we have to start again?

    Thanks and regards
    Brett
  • Your avatar
    seyi    
     7 months ago
    0

    hello,

    What versions of AwoRewards, AwoReferral are you using?
  • Default avatar
    bmm01    
     7 months ago
    0

    Thanks Seyi

    AwoReferrals is 2.1.3

    AwoRewards is 2.2.0 - an upgrade is pending while I test it in the test environment.

  • Your avatar
    seyi    
     7 months ago
    0

    Alright, sent you a private message.