Unable to customize coupon code error description


  • Default avatar
    jene25    
     2 years ago
    0

    I am unable to customize coupon code error description.
    I enter a customized message, click apply or save, and whatever I entered is wiped out.
    I've tried it in Google Chrome and Firefox in case it was a browser issue - which it doesn't seem to be.
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    Are any of the other configurations working?

    You can also go to global configuration and turn on debug mode then try to save again. If there is a database error it will be displayed.
  • Default avatar
    jene25    
     2 years ago
    0

    Yes... the other configurations save, but those one's don't. I can't tell what's wrong using the Debug. A whole lot of messages appear but it doesn't look like errors.
    What now? I just purchased this today.
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    Is the message at the bottom or in place of the content? If in place then there is an error and need to see what the error is.
  • Default avatar
    jene25    
     2 years ago
    0

    The message is at the bottom. There is nothing in place of the content.
  • Your avatar
    seyi    
     2 years ago
    0

    Ok, not sure what it could be. Can you send a privete message with temp admin access to have a look?