The coupon discount is not applied when checkout again after cancel order once


  • Default avatar
    wen127    
     18 days ago  last edited 18 days ago
    0

    Hello Seyi,

    I found there might be a bug there, here is how to replicate the issue:

    1. Enter coupon code & apply. (Total price has change)
    2. Checkout to PayPal. (My site use PayPal for payment only)
    3. The price shows in PayPal is perfectly discounted.
    4. Click "cancel and back to site" in PayPal page.
    5. Back to cart page, every info remain the same, the total price in the cart still shows discounted price.
    6. Click 
    checkout to PayPal again.
    7. 
    The price shows in PayPal is the original price and not discounted, customers will have to pay the full price.

    However, if I enter & apply the coupon code again at step 5, although there seems nothing change, it would show the right discounted price when moving forward to PayPal.


    Environment:

    AwoCoupon Pro v2.5.9.2
    Joomla v3.7.5
    Virtuemart v3.2.4
    RuposTel One page checkout v2.0.348


    Thank you for your support.

    Regards,
    Wen

  • Your avatar
    seyi    
     17 days ago
    0

    Hello,

    And if you disable one page checkout do you get the same problem?  If not, then this is an opc issue.
  • Default avatar
    wen127    
     17 days ago
    0

    Hi Seyi,

    I disable opc and the issue is gone.

    I'll report this to opc support.

    Thank you again.


    Regards,
    Wen