Some Coupons being removed after checkout


  • Default avatar
    am    
     a year ago
    0

    Have customers complaining about entering a discount code and showing as applied but then after checkout the discount does not reflect in the order. Also have issued with customers being able to apply one time use coupon codes in the cart but then removed after the order is placed.

    Running Virtuemart 2.0.24 and AwoCoupon Pro 2.3.8
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    This issue:
    http://forum.virtuemart.net/index.php?topic=120972

    Go to awocoupon->configuartion and change the order status to process coupon to anything but order creation.
  • Default avatar
    am    
     a year ago
    0

    Thanks for the quick reply, It looks like it was already set to "Confirmed"
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    Not sure then. What payment method is being used? Is this something that can be reproduced easily?
  • Default avatar
    am    
     a year ago
    0

    We are using Authorize.net for payment, I will try and replicate it. I have not been able to replicate it but it has happened to enough customers to were I think their is something weird going on.