Shipping coupon "not found..."


  • Your avatar
    seyi    
     6 years ago
    0

    Hi,
    first of all thanx for this excellent component AwoCoupon PRO.
    Unfortunately yesterday i've encountered the problem with shipping coupon...

    On my web site www.ecofuelbox.com only one shipping method is used, so customer cannot choose it.
    For example when I create the new coupon with AwoCoupon PRO , let say 50 percent value and select standard shipping method everything is ok, coupon is created, but when I make a purchase from tester buyer account, I'm unable to use the coupon.

    When I enter the coupon field and press "submit" button I get the error message "Coupon not valid or not found. please try again"

    I've found an old post talking about the same issue, but the fix no longer work for the newest version (files are different)

    Your assistance will be appreciated.

    Regards,
    Khamzat
  • Your avatar
    seyi    
     6 years ago
    0

    Hi Khamzat,

    You can try going to the dashboard, clicking on configuration and changing the error messages so you can tell which you are getting. If the error is 'No shipping selected', you have an option right on the configuration screen: Enable entry of shipping coupon before shipper is selected.

    Hopefully, between those, the problem can be solved easily.
  • Default avatar
    khamzat    
     6 years ago
    0

    Hi,
    thank you for the prompt reply. You was right. Tthe problem was, in fact that the option"shipping coupon before shipper is selected" was not activated.
    Now shipping coupons works just fine.

    Best regards,
    khamzat