Profile preview not working anymore


  • Default avatar
    peter49    
     10 months ago
    0

    Hi, I'm trying to add a new profile to AwoCoupon. I have a working profile for gift vouchers and it works just fine.

    But when creating a new profile, I noticed that the preview button generates only a white square in the popup.

    When I try to preview the existing profile, it has the same error. So the profile works, the preview not.

    Any idea how to fix this?

    I use AwoCoupon Pro 2.4.5 and Joomla 3.4.8.

  • Your avatar
    seyi    
     10 months ago
    0

    Hello,

    A blank screen would most likely mean an error. Can you review your error logs to see what the error is?

    Or maybe in global configuration put the site in development mode and try it again, hopefully the error will show.
  • Default avatar
    peter49    
     10 months ago
    0

    Hi, I see no errors in the logfiles or the debugging console.

    In Chrome, the console has the following message:
    Resource interpreted as Document but transferred with MIME type image/png: "http://new.saintbasics.com/administrator/index.php?option=com_awocoupon&task=previewprofile&cid=3".Element.implement.adopt @ mootools-core.js:98SqueezeBox.applyContent @ modal.js:7(anonymous function) @ mootools-core.js:21

    In Firefox, I get the following message:
    The image ‘http://new.saintbasics.com/administrator/index.php?option=com_awocoupon&task=previewprofile&cid=3’ cannot be displayed, because it contains errors.

    The URL it is trying to display looks strange to me:
    http://new.saintbasics.com/administrator/index.php?option=com_awocoupon&view=profile&task=previewprofileEdit&image=voucher-background-1.jpg&code=R%7C20%7C75%7CDaxCompactMedium.ttf%7C18%7C%23000000&value=C%7C%7C200%7CDaxCompactMedium.ttf%7C25%7C%23000000&expiration=j%20M%20Y%7CC%7C%7C240%7Cgeorgia_italic.ttf%7C12%7C%23D2B48C&freetext1=Cadeaubon%7CC%7C%7C150%7CDaxCompactMedium.ttf%7C30%7C%23D2B48C%7C&freetext2=www.saintbasics.com%7CC%7C%7C270%7Cgeorgia_italic.ttf%7C15%7C%23D2B48C%7C&freetext3=Geldig%20tot%3A%7CC%7C%7C220%7Cgeorgia_italic.ttf%7C10%7C%23D2B48C%7C

    Does this make any sense to you?
  • Your avatar
    seyi    
     10 months ago
    0

    Hello,

    Unfortunately not enough to know what is going on. Think the only thing I can do now is debug it directly. If you can send temp admin and ftp access via private message I can have a look at it.