Problem with License not being accepted


  • Default avatar
    garry2    
     6 years ago
    0

    Hi There, Just installed on 1st a dev server where it worked fine - now I've changed the URL over to the live server and tried to make the license permanent.  Now it accept the new license but when I click on the "New coupon" button I get redirected back to the License page in AWO.


    Can you help


    derek

  • Your avatar
    seyi    
     6 years ago
    +1

    Hello,

    It is one of 2 issues:
    1.  still loading the old local key.  you can fix this by deleting the license, and re-entering the license key, the correct local key will automatically be loaded
    2.  the redirect is cached in your browser.  you can fix this by clearing the browser cache.
  • Default avatar
    garry2    
     6 years ago  last edited 6 years ago
    0

    ok thanks I'll give it a ty
    This does not appear to be helping
  • Your avatar
    seyi    
     6 years ago
    0

    Hello,

    Possible to send private message with temp admin access to have a look?
  • Default avatar
    garry2    
     6 years ago
    0

    Its now working - must have just been a cache issue like you said.