Problem with coupons and tax


  • Default avatar
    dustin_j    
     a month ago
    0

    We currently use AWOCoupon with Hikashop and Taxcloud (latest versions) and are having a problem with fixed amount coupons zeroing out tax. 


    For example:

    Product total: $21.99

    Coupon value: $30

    Tax: $1.21

    Total with Coupon: $1.21


    I've tested changing the settings in the configuration and coupon itself. Nothing seems to change the total being $1.21


    How do we make sure this order total is $0?

  • Your avatar
    seyi    
     a month ago
    0

    Hello,

    In awocoupon->configuration, did you set discount before tax to no for the type of coupon you are using, gift certificate or normal coupon?
  • Default avatar
    dustin_j    
     a month ago
    0

    Yes. 


    Here are the config settings:  https://www.evernote.com/l/AChpK4sOilRPHpVj6Y5jtWOm24jdg1vcTxE

    Here are the coupon settings: https://www.evernote.com/l/ACgLvDULziJFi5iWlkBMhd6idu_S6DMA7NY

    Here is the result in checkout: https://www.evernote.com/l/ACggHxKbY79FHbCfBdRJL8HAfWQBRRx_lMc


    Perhaps taxcloud is bypassing this setting somehow?



  • Your avatar
    seyi    
     a month ago
    0

    Ok, what version of Hikashop is this?
  • Default avatar
    dustin_j    
     a month ago
    0

    HikaShop Business: 3.2.1

    Joomla 3.8.2
    AWO 2.5.9.2

  • Your avatar
    seyi    
     a month ago
    0

  • Default avatar
    dustin_j    
     a month ago
    0

    That did it. Will this need to be uncommented again next time we upgrade AWOCoupon?
  • Your avatar
    seyi    
     a month ago
    0

    Great, no need to uncomment again, will be part of the next upgrade.