Problem with Hikashop 1.6.0


  • Default avatar
    stefano5    
     3 years ago
    0

    Hello, I use HiKaShop 1.6.0 and I have just bought AwoCoupon Pro 2.

    I use it to create some GIFT Certificates to cover the entire amount of the order (shipping fee included).

    I can add the Coupon during the check out, but when I click to confirm the order I receive and error from internet explorer.


    Errore del server
    Si è verificato un errore nel sito web durante il recupero di http://labs.madeinvino.it/component/hikashop/checkout/step/step-2.html. Potrebbe non essere disponibile per manutenzione o essere configurato in modo errato.
    Ecco qualche suggerimento:
    Ricarica questa pagina web più tardi.
    Errore HTTP 500 (Internal Server Error): Si è verificata una condizione imprevista durante il tentativo del server di soddisfare la richiesta.


    The strange thing is that HIKA creates the order and sends the email confermation, it seems it is not able to complete in the right way the transaction .

    This is a test environment ( http://labs.madeinvino.it/) If you need to access the backend please let me know.

    Thank for your help.

    UPDATE: I increased the Joomla error reporting level to MAXIMUM and now I receive this error:

    "Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 491520 bytes) in /home/madeinv1/public_html/labs/components/com_hikashop/views/product/tmpl/cart.php on line 342"

    is there a problem with HIKA or something else?
  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    Can you send a private message with temporary admin and ftp access to take a look?