Prestashop can buy Gift Cert but can't use at check out


  • Default avatar
    mary92    
     3 years ago
    0

    I setup the coupon pro for gift certificates but how does the recipient get to use the certificate.

    I am using Prestashop 1.4.9 and AwoCoupon is showing under the Payment Tab but there is no Gift Certificate payment option anywhere... just the built in Voucher option and the code does not work in the Prestashop Voucher option.
  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    It uses the prebuilt voucher system of Prestashop. You have to verify the override is in place.

    the items in folder
    /override
    should have the items from within this folder
    /modules/awocoupon/prestashop/override(14|15)
  • Default avatar
    mary92    
     3 years ago
    0

    they are there... I will try again

    This is what I get:

    There is 1 error :

    Coupon code not found


    am I supposed to manually add the code to the PS vouchers...
  • Default avatar
    mary92    
     3 years ago
    0

    so I manually added the Gift Certificate to the vouchers (thought this would be automatic) but when I try to use it with case sensitive it won't work. How do I turn off case sensitive??
  • Default avatar
    mary92    
     3 years ago
    0

    so I tried again... deleted from Vouchers and tried to enter all caps:

    There is 1 error :

    Voucher name invalid.

  • Default avatar
    mary92    
     3 years ago
    0

    the folders are there
  • Your avatar
    seyi    
     3 years ago
    0

    You can turn it off in awocoupon->configuration, there is an option for it.
  • Default avatar
    mary92    
     3 years ago
    0

    still experimenting:

    so I manually re-entered the gift certificate into the voucher (is this correct??)

    used the gift certificate and there should be a remaining balance.... the balance is not correct in the history and the voucher number can only be used one time and won't let me use the remaining balance.

    Obviously manually entering the gift certificates in the voucher is not the solution because it is not communicating with AwoCoupon
  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    Yes, entering the gift certificate in the voucher code area in the front end is correct.

    A gift certificate allows you to use its remaining balance, until it reaches 0. If you created a gift certificate for 100 and your cart total is 25, you will have 75 balance remaining. This total is not shown to the front end user, but you can see it in the admin section under awocoupon->history of uses->gift certificate. You would have to make sure when you created the coupon code you selected a function type of 'gift certificate'. None of the other types will allow you to use remaining balance.

    If you are having problems getting it to work, I will be happy to take a look, but you will need to send me access information, through email or pm.