The page you are trying to access is restricted due to a security rule when adding certain users to AwoCoupon


  • Default avatar
    bmm01    
     a year ago
    0

    Joomla: 3.4.5
    PHP: 5.5.30
    AwoCoupon Pro: 2.2.6 (Admin) 2.4.3 (Site)
    Host: SiteGround


    I have a coupon which was working fine before upgrading to 2.4.3.

    When I was trying to add a customer to the coupon I get the error page:

    Access Denied: The page you are trying to access is restricted due to a security rule.
    If you believe the security rule is affecting the normal operation of your website, contact your host support team and provide detailed instructions how to recreate this error.
    They will be able to assist you with rectifying the problem and adjusting the security configuration if needed.

    I managed to isolate the problem to 6 customers that I removed from the coupon and then I can add other customers.

    All customers are registered and look as if there won't be any security issues.

    2 of the customers have an apostrophe (') in their name so I thought that could be the issue but the other four do not and do not have any other special characters.

    I can give you access to my test system and the database if required.

    Thanks and regards
    Brett
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    I think it would be easiest if you can send me a private message with temp admin access and exactly how to produce the error. I did try adding a user with an apostrophe in the name and adding to a coupon. I did not get any errors.
  • Default avatar
    bmm01    
     a year ago
    0

    Thanks Seyi

    I have sent you the login details via PM. I have listed the problem customers so if you try to add one of those and then save you should see the error.

    Regards
    Brett
  • Your avatar
    seyi    
     a year ago
    0

    Hello Brett,

    I have replied. I think it is something in your site security settings stopping the submissions of any data that contains:
    - all
    - ' (apostrophe)