No Bcc email sent when Gift Voucher payment set to"complete"


  • Default avatar
    david29    
     a year ago
    0

    Hi,

    When I set the eshop gift voucher purchase to "Complete" (in backend of eshop when we receive payment), we no longer get the email which our customer gets with the gift voucher inforamtion. However, in AWO backend we have ticked "Bcc Admin" in gft voucher "profiles" section. In the gift certificate product settings I have also set the order status for sending automatic email to "Complete".

    Do you know why we receive no copy of email sent to customer? The problem is we cannot know if customer receives an email, if we do not even receive an email.

    BR
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    Can you look in awocoupon->history of uses->orders. Is the order with gift certificates showing there?