Magento Aworewards: Cannot save rules


  • Default avatar
    maria06    
     2 years ago
    0

    I have installed the extension and I am able to access its dashboard and options with out a problem.

    When I try to setup a new rule and I select either "Points" or "Instant" as Credit Type I don't see the text box where I can enter the amount of Points.

    Also, If i select Order as Rule Type, the relevant textboxes do not appear.

    Sounds like an Ajax issue???

    I have checked my server logs and I didn't see any errors...
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    Yes seems to be a javascript issue. What version of Magento are you using?

    If you inspect element in google chrome and go to 'console' tab, do you see any errors when you select a rule type?
  • Default avatar
    maria06    
     2 years ago
    0

    I use Magento 1.7.0.2

    I see 2 errors in the Console, when I load the new rule page:

    Uncaught TypeError: object is not a function 63d818a0e296b41e3d46f6f4505ac57d.js:19908
    (anonymous function) (index):601


    Uncaught ReferenceError: jQuery is not defined (index):601
    (anonymous function)

    I see the following message when I change an option from the dropdown boxes (e.g. Rule Type)

    Uncaught ReferenceError: jQuery is not defined (index):601
    (anonymous function)
  • Your avatar
    seyi    
     2 years ago
    0

    That is strange, jQuery is added by AwoRewards, specifically in this file:

    /app/design/adminhtml/default/default/layout/awodev\aworewards.xml

    Can you log in to ftp and verify that file exists?

    Also is it possible for you to send a private message with temp admin access to have a look?