Lots of "Allowed memory size" fatal errors


  • Default avatar
    cpaschen    
     8 months ago
    0

    We're getting lots of errors like this:

    Fatal error: Allowed memory size of 536870912 bytes exhausted (tried to allocate 77 bytes) in /.../httpdocs/libraries/joomla/database/driver/mysqli.php on line 567

    These are happening when we try to go to various pages within hikashop (category pages as well as individual product pages).

    This all SEEMS to have started after we updated to the latest version of AWOCoupon.

    This is only happening for some users, not all users; however, it does sometimes happen for non-logged-in users.

    Any ideas if something in AWO might be causing this?

    Is there a 'simple' way to disable AWO to isolate where the issue is coming from.

    (We are asking in the Hikashop forum also for help tracking this down)
  • Your avatar
    seyi    
     8 months ago
    0

    Hello,

    You can disable AwoCoupon by disabling the AwoCoupon plugin. You can do this directly from the AwoCoupon dashboard.

    Not sure about the out of memory error. Do you have automatic coupons? If so maybe trying disabling those first to see if it stops the problem.
  • Default avatar
    cpaschen    
     8 months ago
    0

    OK ... we found this article:
    https://awodev.com/forum/awocoupon/help-section/automatic-discounts-not-working-500-error#comment-9113

    And it resolved our issues also.