License Expired and Won't Renew?


  • Default avatar
    craig5    
     7 months ago
    0

    Hi,

    My license won't renew, I see in the My Profile section it expired on the 31st March. The renew link doesn't work. Can you help?

    Do I need to purchase again? This is time critical (isn't it always :) ) as it's on a live site at the moment.

    The order number for the expired licence is 625106090

    Thanks,

    Craig

  • Your avatar
    seyi    
     7 months ago
    0

    Hello,

    Even an expired license will continue working in the front end.  Only backend restricted.

    Is this a permanent site you are using?  If so can you make the license permanent?  In your license screen, there is a lock icon you can click on to do this, so you do not need to renew every 2 weeks.
  • Default avatar
    craig5    
     7 months ago
    0

    Yep I need backend access to create new codes.


    Not permanent. Maybe 1 month or more.

    Tell me what I need to do as I need backend access today. If I have to pay every year for backend access that's fine but I need to known so 

    Thanks. 



  • Your avatar
    seyi    
     7 months ago
    0

    Sent you a private message.