License cannot update


  • Your avatar
    seyi    
     4 years ago
    0

    Hi, I had install the pro version in my development website, and recently it cannot update the license after expired, I was renew the license in my Awo account and copy the key to my development site, but it still tell me the license expired, how can I fix it?

    THX!
    Eric
  • Your avatar
    seyi    
     4 years ago
    0

    Hello, the license in your awo account is valid. Please make sure you copy the complete local key. It starts and ends with ----- and also make sure you click on 'update local key'. There are 2 update buttons, so be sure to hit the correct one. If you are still having problems, please send a private message with temporary admin access and I can look at it.
  • Default avatar
    superic    
     4 years ago
    0

    Hi Seyi,
    Thanks, it's work now, I hits two button before, and I copy the key again and only hit "update local key", it's work. Thx!
    Eric