imported codes not linking to product


  • Your avatar
    seyi    
     5 years ago
    0

    Hi, i've set up a profile, gift certificate and imported a list of codes i'd like to use and link them all together. I've tested the system and everything works apart from the custom code on the voucher it creates a random one rather than the custom one i imported?

    Any ideas please?

    thanks.

    Ben.
  • Your avatar
    seyi    
     5 years ago
    0

    Ok, so you have imported codes to a specific product and when you purchase on the front end, an auto generated code is used? You did upload the codes as active right?
  • Default avatar
    ben745    
     5 years ago
    0

    no as inactive i assumed they went active when they were purchases? so if i upload a new csv with them all set to 'active' this should fix the problem? thanks. Ben.
  • Your avatar
    seyi    
     5 years ago
    0

    That is correct, this is from the documentation:

    CSV Input - Option
    Active: the code is not used and can be assigned
    Inactive: the code is not used and cannot be assigned
    Value Used: the code is used (cannot assign this status in the csv file)