How to retrieve auto-generated gift certificate code


  • Default avatar
    axiom    
     2 years ago
    0

    Sometimes our customer does not receive their gift certificate code, most likely due to spam filters. In those cases, they call us, we go into the admin area and retrieve the code to give to them. However, the codes in the admin area are listed without date or any reference to the purchasing customer. Am I missing something? If not, would it be possible to show the date the coupon was generated and/or have a note in the 'admin note' referencing the customer? Thank you.
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    You can view the gift certificates that have been sent for each order in awocoupon->history of uses->orders. If using AwoCoupon Pro for Joomla, you can also resend the gift certificate email from that screen.
  • Default avatar
    javier6    
     2 years ago
    0

    Hello.

    Please confirm if it is possible for the customer, in the front-end, to resend the gift certificate email, in case he/she didn't receive it.

    Thanks
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    It is not. It is only an admin function.

    Once the coupon code is generated, the customer will see it in their account in the front end at the link:

    index.php?option=com_awocoupon
  • Default avatar
    javier6    
     2 years ago
    0

    We would like to have the functionality of downloading pdf versions of each gift certificate in the front-end. Could Awo Dev quote that kind of custom feature development.