Hikashop + Gift Certificate error


  • Default avatar
    nathan9    
     2 years ago
    0

    Hi,

    There seems to be an error with the gift certificates in hikashop. When a user creates and order that is less than the amount on the gift card the amount is not subtracted off of their card.
    For example the user has a $100 certificate and places a $50 order. The order is marked as confirmed (paid) but the gift card still has $100 on it.

    This seems to be because whenever the order is $0.00 hikashop automatically removes any payment methods and I guess awocoupon doesnt record transactions without payment methods.

    Any help appreciated.

    Nathan
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    This should fix that problem:
    https://awodev.com/forum/awocoupon/help-section/gift-certificate-value-used-remains-0-after-use-correct-amount-not-dedu#comment-4559
  • Default avatar
    nathan9    
     2 years ago
    0

    Thanks, not sure why I couldnt find that thread when I was searching.

    Is there anyway to assign a giftcard I have created to a user? I would like them to be able to track their balance.
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    If the user has an account, his/her balance can be viewed in the frontend of AwoCoupon:
    index.php?option=com_awocoupon
  • Default avatar
    nathan9    
     2 years ago
    0

    Thanks!