Customer Search Not Working


  • Default avatar
    jerry7    
     3 years ago
    0

    I'm trying to create a coupon for a specific customer. I'm trying to use the customer search utilities but they don't produce any results. When I use the third option and click the Search button, it puts up a Loading... activity indicator but it just stays up forever and never completes.
    Please advise,
  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    Sounds like you have a javascript error. Can you try it in google chrome, then right click, inspect element and go to the console tab to see what error you are receiving?
  • Default avatar
    jerry7    
     3 years ago
    0

    I don't have Chrome setup at the moment. I hope that firefox and firebug will suffice for getting you the info that you need.
    There is a warning and a couple of errors when I attempt to search for a last name:
    Warning:
    Use of attributes' specified attribute is deprecated. It always returns true.
    https://test3031.socialthinking.com/administrator/components/com_awocoupon/assets/js/pqgrid.min.js
    Line 9

    Error:
    TypeError: this.data is undefined
    https://test3031.socialthinking.com/administrator/components/com_awocoupon/assets/js/pqgrid.min.js
    Line 9
    TypeError: g is null
    https://test3031.socialthinking.com/administrator/components/com_awocoupon/assets/js/pqgrid.min.js
    Line 9

    This is Kurt btw.
  • Your avatar
    seyi    
     3 years ago
    0

    Hi Kurt,

    Can't seem to reproduce it on Firefox, I wonder if there is a conflict with another js file.

    Is it possible to get temporary admin access to test?

    Also try clearing your browser cache, just in case there are old javascript files being loaded causing the problem.