coupons stoped working


  • Your avatar
    seyi    
     6 years ago
    0

    i started getting emails that the coupons for my site have stopped working.
    i tried some coupon codes and nothing was working.

    i went to admin area in awocoupons and checked install and i received the following error

    --------------------------------

    Warning: is_file() [function.is-file]: open_basedir restriction in effect. File(/components/com_virtuemart/themes/vm_black/templates/common/couponField.tpl.php) is not within the allowed path(s): (/var/www/vhosts/FukkenWax.com/httpdocs:/tmp) in /var/www/vhosts/FukkenWax.com/httpdocs/administrator/components/com_awocoupon/models/installation.php on line 179

    --------------------------------

    Can anyone point me in the right direction?

    Thanks,
    JIM
  • Your avatar
    seyi    
     6 years ago
    0

    Hi, what version of AwoCoupon pro are you using? Also, on that page, is everything installed? If the core is not installed then no coupon will work.
  • Default avatar
    jschafer    
     6 years ago
    0

    1.1.0 pro

    was working before, and it is showing that everything is installed.
  • Your avatar
    seyi    
     6 years ago
    0

    Please pm me with website and credentials to take a look. Thanks