Coupon with unlimited uses is invalid if user makes error in shopping cart


  • Default avatar
    cynthia    
     2 years ago
    0

    We currently have a Buy X Get Y coupon set up with unlimited number of uses. The problem is when users try to pay and then their credit card payment is declined, they cannot use the coupon code again if they try to pay for their order again. Any ideas?
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    Are you using paypal pro?

    You can try this:
    https://awodev.com/forum/awocoupon/help-section/coupons-not-appling-sale#comment-5791

    It will keep the coupon in session even after the order is complete.
  • Default avatar
    cynthia    
     2 years ago
    0

    We are using Authorize.net. I'll pass that solution on to our IT person. Thanks.
  • Your avatar
    seyi    
     2 years ago
    0

    Yes, tested it myself, this bug seems to be spreading. I have posted on Virtuemart forum about it:
    http://forum.virtuemart.net/index.php?topic=120972.0