Coupon Submit button returns to blank page


  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    When you submit the coupon it returns:

    A blank page with the URL:

    http://www.littlepicklepress.com/index.php

    When I go back to the cart through minicart module it has applied the coupon.

    Any thoughts on this?

    Thanks,

    John
  • Your avatar
    seyi    
     4 years ago
    0

    Hi John,

    A blank screen indicates there might be an execution error stopping the rest of the code from executing. You will need to look at your error_log file to see what the error could be.
  • Default avatar
    john86    
     4 years ago
    0

    Error: uncaught exception: [Exception... "Cannot modify properties of a WrappedNative" nsresult: "0x80570034 (NS_ERROR_XPC_CANT_MODIFY_PROP_ON_WN)" location: "JS frame :: chrome://global/content/bindings/autocomplete.xml :: onxblpopuphiding :: line 827" data: no]

    Any thoughts?

    THanks,

    JOhn
  • Your avatar
    seyi    
     4 years ago
    0

    this seems to be a browser error:
    https://bugzilla.mozilla.org/show_bug.cgi?id=540109

    Did you look on the server? You would probably need to ftp in and in the root folder is probably a file called error_log, which will contain errors on the server of your website.
  • Default avatar
    john86    
     4 years ago
    0

    Hi Seyi

    Didn't see anything in the error log.

    how about this error

    Warning: Error in parsing value for 'text-transform'. Declaration dropped.
    Source File: http://www.littlepicklepress.com/components/com_virtuemart/fetchscript.php?gzip=0&subdir[0]=/themes/default&file[0]=theme.css&subdir[1]=/js/mootools&file[1]=mooPrompt.css
    Line: 599

    JOhn
  • Your avatar
    seyi    
     4 years ago
    0

    Hi John,

    Took a look at the site and see that when you enter a coupon code, the page refreshes and the shopping cart area is blank, but the rest of the site still loads. So no execution error. My guess is that it is something to do with the template. Can you change it to the default template and try it?

    If you would like me to look at it, please send temporary admin/ftp access by private message.
  • Your avatar
    seyi    
     4 years ago
    0

    This ended up being a bug with the Joomla template being used.