Coupon code not found. Please try again


  • Default avatar
    andrea15    
     4 years ago
    0

    I installed awocoupon pro. Then I enabled buy X get Y, but when I go to enter the coupon code I get the error "Coupon code not found. Please try again."
    However, if active discount everything works correctly.
  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    If i understand correctly your buy x get y coupon is not working?

    What are the details of the setup?
  • Default avatar
    andrea15    
     4 years ago
    0

    no, it does not work.
    I installed joomla 2.5.4 + virtuemart 2.0.6 + 2.0.9 Pro AwoCoupon
  • Your avatar
    seyi    
     4 years ago
    0

    What are the details of your buy x get y coupon?
  • Default avatar
    andrea15    
     4 years ago
    0

    Function Type: Coupon
    Function Type 2: Buy X Get Y
    Coupon Code: test
    Published: Published
    Percent or Amount: Percent
    Value: 100
    Process Type: First found Match
    Number of Uses:: per Customer -> 10
    Minimum Value: Overall -> 10

    -Tab Buy X
    Numebr: 1
    Type: product
    1 product in the list
    include

    - Tab Get Y
    Numebr 1
    1 product in the list
    include

    The plugin VMCoupon - AwoCoupon is enabled
  • Your avatar
    seyi    
     4 years ago
    0

    Ok, from your description this coupon requires that the customer is logged in and has added 1 product from 'Buy X' and 1 product from 'Buy Y'. Otherwise it would not work.
  • Default avatar
    andrea15    
     4 years ago
    0

    I tried after I logged. but when I insert the product X in the cart, I get the error. if i try to insert the product Y receive the error.
    I would like the system to automatically enter the product Y in the cart when you insert the product X.
    first I used "VirtueMart Purchasing Rules" (https://polishedgeek.com/paid-extensions/virtuemart-purchasing-rules.html) but is not compatible with VM 2. The support I have suggested your component, but I can not configure it as VirtueMart Purchasing Rules
  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    AwoCoupon is not purchasing rules, it does not add products to the cart automatically. For a coupon to work the customer would have to add the products to the cart in which the coupon will work on.

    If you like I can take a look but I would need temporary admin access. You would send me a pm with the information.