Can't save configuration


  • Your avatar
    seyi    
     4 years ago
    0

    Hi,

    I've just bought and installed AwoCoupon Pro and I've noticed that I can't save the configuration (click on "Save" or "Save & Close" but nothing happens).

    Please help!

    Joomla 2.5.4
    Virtuemart 2.0.7
    AwoCoupon Pro 2.0.7
  • Your avatar
    seyi    
     4 years ago
    0

    Hello,

    Are you having any other problems? Can you save coupons, gift certificate products, etc?
  • Default avatar
    bogdan    
     4 years ago
    0

    I don't have any other problems.

    Then what might be the problem?
  • Your avatar
    seyi    
     4 years ago
    0

    I do not know. I have not encountered this specific problem. I will be happy to look at it if you could pm temporary admin/ftp access.
  • Your avatar
    seyi    
     4 years ago
    0

    the configuration settings was not being saved due to a conflict with editor CodeMirror js file. Disabling the editor fixed the problem.
  • Default avatar
    david11    
     a year ago
    0

    Hi Seyi, I'm having the exact same issue (not being able to save the configuration settings) but disabling CodeMirror editor didn't resolve the problem.
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    Can you send a pm with temp admin access to have a look?
  • Default avatar
    david11    
     a year ago
    0

    Thanks for the offer. I just sent you a pm
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    Thanks for the access. I have had a look. You are using joomla 3.4.5 and AwoCoupon 2.3,8. The problem you are having was introduced in joomla 3.4.4. And this was fixed in AwoCoupon 2.4.2.
    http://awodev.com/documentation/awocoupon-pro/release-notes

    So upgrading to the latest will fix the issue.
  • Default avatar
    david11    
     a year ago
    0

    Thanks for the quick response, that fixed the issue!