cannot safe coupon details


  • Default avatar
    michiel    
     a month ago
    0

    Hi,

    I have a problem using coupon pro:
    I did make a coupon "buy x get y" I want customers to by for a minimum of 50 in category X and then get product Y for free.
    I did set up the coupon but it keeps saying: "coupon not found or minimum value not reached"
    As far as I knew everything was set up fine; so I did look at your website.
    I saw some earlier problems invalidating this kind of coupon.
    I renewed my lisence and installed the newest version.
    Now I cannot safe the coupon when I safe it in the backend

    Any clue about this?

    All Joomla, VM, AWO are latest versions

    thanks
    Michiel
  • Your avatar
    seyi    
     a month ago
    0

    Hello,

    Try clearing your browser cache. You may be loading old files causing problems.
  • Default avatar
    michiel    
     a month ago
    0

    Hi, Thanks that did help

    Unfortunately the coupon is not yet working as it should.

    How to define a coupon which gives produkt Y as for a miminum of 50 euro is bought in category X

    Thanks for your help
    Michiel
  • Your avatar
    seyi    
     a month ago
    0

    Hello,

    Here is how:

    Function Type: Buy X Get Y
    Value: 100%
    Minumum Value: 45 specific
    Maximum Discount Qty: 1
    Buy X:
    Number: 1
    Category: select category X
    Get Y:
    Number: 1
    Product: select product Y

    That should do it.

    Also remember you can go to admin->awocoupon-.configuration->error messages tab and click the debug button and save. Then test the coupon again in the front end, and you should have more information of why it is failing.


  • Default avatar
    michiel    
     a month ago
    0

    Hi,

    Thanks, got it almost working:
    The Y product is added to the cart and also the corresponding discount, but when customers buy 5 items for X to reach the 50 euro, now also 5 Y products are added, but this should only be one.
    any clue?
  • Your avatar
    seyi    
     a month ago
    0

    Please make sure you have this set:

    Maximum Discount Qty: 1