Cannot apply gift certificate code on Prestashop.


  • Default avatar
    julie0    
     3 years ago
    0

    Hello all, I'm on Prestashop 1.4.7.

    I cannot apply the gift certificate code anymore...

    I've done the following to test :

    I buy the Gift certificate, I received the code.

    When I try to checkout with the code, I get the message :

    This voucher has expired (usage limit reached).

    I think this message was for the standard voucher system.. Am I wrong?

    Anyway, I changed the License to the permanent one. Nothing new..

    Need some help please

  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    The error you are receiving is coming from Prestashop's discount system, not AwoCoupon. Which tells me AwoCoupon is not being called. Do you have the overrides within the override folder?

    the items in folder
    /override
    should have the items from within this folder
    /modules/awocoupon/prestashop/override(14|15)

    If you would like me to look at it please send temporary admin and ftp access through private message.
  • Default avatar
    julie0    
     3 years ago
    0

    Thanks for your help.

    You make my day ;-)
  • Your avatar
    seyi    
     3 years ago
    0

    You are welcome.
  • Default avatar
    julie0    
     3 years ago
    0

    Hi,

    Since our last communication, we had a programer who add a file (PaymentModule.php) in the override/classes folder to adjust the system for the new 2013 tax rules for Canada.

    Since then, we are now getting the same voucher system message as before (This voucher has expired (usage limit reached).

    Can you help me to shed some light on this problem please?

    Thanks
  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    Seems like the override is missing?

    Awocoupon override is located here:
    /modules/awocoupon/prestashop/override(14|15)
    And they should be in this folder
    /override

    You should have a look and verify they are still there. I can have a look if you send temporary admin and ftp access.