Can I manually reduce the balance on a gift certificate if a customer buys a product in a real shop with the certificate?


  • Default avatar
    niamh4    
     2 years ago
    0

    I am setting up an online shop using Hikashop and selling Gift Certificates with AWO Coupon Pro.
    All seems to be setup correctly and working well, thanks to good documenation! I've also used the forum to find answers to some questions I had.

    However, we have physical shops and a customer might come in to purchase an item and want to use their voucher in the shop. Is it possible to manually update the balance left on a card when they purchase in a shop? I have searched the forum and tried to do it in the backend but no luck.

    I think this would be a very useful feature if possible.
    Thanks!
  • Your avatar
    seyi    
     2 years ago
    0

    Hello,

    Yes you can. In admin go to awocoupon->history of uses->coupons and select 'new'. There you can enter the coupon code and how much was discounted.
  • Default avatar
    niamh4    
     2 years ago
    0

    Thanks Seyi!
    Yes that worked, just one issue. Of course in real life I will not let them redeem more than the value of the gift certificate but the system allows me to enter a value greater than the balance remaining. A small issue but possibly could be included in a future release?
    Thanks again
    Niamh
  • Your avatar
    seyi    
     2 years ago
    0

    Hi,

    Will look into adding that in the next update.