Buy X Get Y not working


  • Default avatar
    icon84    
     a year ago
    0

    Hi,

    We are having issues adding a Buy X Get Y (Free) coupon.

    Followed your instructions (http://awodev.com/blog/buy-x-get-y-joomla-guide#bogof) and checked the front end and it adds the product to the cart but does not discount the amount for the product added.

    Here are the coupon details:
    http://iconvm.com.au/coupon/coupondetails.JPG

    This is what it looks like when adding to cart:
    http://iconvm.com.au/coupon/cart.JPG

    We want users to add Gear Kit and get Mobile Case free. As you can see it is adding the Mobile Case to the cart but not discounting the amount of the mobile case.

    Thank you
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    I have tested this locally and it is working fine for me. Can you give me more detail on how the gear kit is setup in hikashop? Also what version of Hikashop is this?
  • Default avatar
    icon84    
     a year ago
    0

    Hi,

    Worked it out, because both product have characteristics; adds to cart but does not discount.

    Are you guys working on solution to get Buy X Get Y for products with characteristics to work?

    Thanks
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    I have done some tests using AwoCoupon 2.4.1 and these 2 versions of hikashop:
    - 1.5.8
    - 2.4.0

    And in both systems buy x get y works fine with characteristics. So really confused why it is not working for you.
  • Default avatar
    icon84    
     a year ago
    0

    Interesting.

    I am using AwoCoupon 2.4.1 and the version of Hikashop I am using is HikaShop Business: 2.5.0

    Have you tried on that Hikashop version?
  • Your avatar
    seyi    
     a year ago
    0

    Hello,

    Just tested in 2.5.0 also and it works there too.