AWO Coupon pro: generic coupon OK but Buy X and Get Y coupon: error message: coupon not found


  • Default avatar
    tverviers    
     3 years ago
    0

    Hi,

    AWO Coupon Pro last version

    Big problem.

    Generic coupon: OK

    Buy X Get Y coupon:
    csp: Coupon code not found. Please try again.

    I changed all error message in the configuration and I received all the time this message.

    What's the problem ?

    Thanks.

  • Your avatar
    seyi    
     3 years ago
    0

    Hello,

    Not sure. Go to awocoupon->configuration->error messages tab and change all the errors to something more identifiable, then try the coupon in the front end again to see why it is failing.
  • Default avatar
    tverviers    
     3 years ago
    0

    Done, I don't keep any generic message and I continue to receive the same message:
    csp: Coupon code not found. Please try again.
  • Your avatar
    seyi    
     3 years ago
    0

    Then it sounds like you are not using the AwoCoupon system. If you create a simple coupon in AwoCoupon does that work? You are using Virtuemart 1 right, go to awocoupon->installation check and verify that the required items are installed.
  • Default avatar
    tverviers    
     3 years ago
    0

    A simple coupon in AWOCoupon works, no problem.

    Installation check is all OK and all is installed.
  • Your avatar
    seyi    
     3 years ago
    0

    Ok, need the full details of how you set up the coupon code, so I can reproduce it. Also what version of AwoCoupon are you using?
  • Default avatar
    tverviers    
     3 years ago
    0

    Joomla! 1.5.26 Stable
    VirtueMart 1.1.9 stable
    AwoCoupon 1.5.2

    Function type: coupon
    Function type 2: Buy X Get Y
    Coupon
    Coupon code: csp
    Published: published
    Percent or amount: percent
    Value: 100
    Process type: lowest value

    Number of uses:
    Start date: 2013-05-01
    Expiration: 2013-05-31
    Automatically add to cart "Get Y" product: checked

    Buy X
    Number 3
    Type manufacturer
    46 Cornilleau


    Get Y
    Number 1
    Type manufacturer
    46 Cornilleau

  • Your avatar
    seyi    
     3 years ago
    0

    Hi,

    I tested using your configurations and the coupon works fine for me. Only thing left now is to test your site directly. Is it possible to get temporary admin access? You can send a private message.
  • Default avatar
    tverviers    
     3 years ago
    0

    How can I send a private message ? Thanks...
  • Your avatar
    seyi    
     3 years ago
    0

    You can use the "Send PM" link under my name.