Affiliate not recording Orders


  • Default avatar
    fromwartopeace    
     4 years ago
    0

    I have virtuemart 1.1.5, awo affiliate 1.0.5, awo coupon 1.5.0 I have set up an affiliate account and two transactions have occurred that have used the coupon code connected to the affiliated, but both transactions have not shown up in awo affiliate. I can see that the coupon was used in awo coupon pro, and that that same coupon is connected to the affiliate, but no transaction is coming up in awo affiliate.

    I have already checked that the ps_order.php file has the correct code in it as per the Troubleshooting section. Any other suggestions?

    Thanks,

    Patrick
  • Your avatar
    seyi    
     4 years ago
    0

    Hi Patrick,

    Have the orders been confirmed? By default the commissions are calculated after the order has been confirmed, this can be changed in awoaffiliate->configuration.
  • Default avatar
    fromwartopeace    
     4 years ago
    0

    that's the problem. simple things! thanks seyi.